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Frequently asked questions

The Member Package is a subscription service that offers access to exclusive travel deals for tours, hotels, and cruises, providing members with significant savings and unique experiences.

Free Package: 0 VND for 1095 days Premium Package: 2,000,000 VND for 1825 days Pro Package: 3,000,000 VND for 2190 days

You can sign up by visiting the registration page on our website and selecting your desired membership package.

Once your payment is processed, you will receive a confirmation email detailing your membership and benefits.

Yes, you can cancel your membership at any time. Please refer to our cancellation policy for more details.

Members can access exclusive deals on hotels, tours, activities, and car rentals, tailored for an enhanced travel experience.

Log in to your account on our website to view and redeem your exclusive deals and offers.

Yes, we offer a dedicated help center for members. You can reach out via our contact page for any inquiries or assistance.

Yes, we offer a dedicated help center for members. You can reach out via our contact page for any inquiries or assistance.

If you forget your password, you can reset it by clicking the "Forgot Password?" link on the login page.

You can reach us at +84 08 5525 1272 or email us at andy@asiatravelmates.com for any further questions or support.

No, there are no hidden fees. The price you see for each package is the total cost for the duration of your membership.

New deals are added regularly, so members are encouraged to check back frequently to take advantage of the latest offers.

Memberships are non-transferable and are intended for individual use only.

Members can book a variety of activities, including guided tours, cultural experiences, adventure sports, and more.

No, you do not need to provide payment information for the free membership option.

To upgrade your membership, log into your account and select the desired package from the membership options available.

If you encounter any issues accessing your account, please use the “Forgot Password?” feature or contact our support team for assistance.

Age restrictions may vary by activity. Please check the specific details for each activity before booking.

Absolutely! We welcome feedback from our members to improve our offerings. You can send your comments through our contact page.

Members will receive regular updates and newsletters via email, so make sure to check your inbox for the latest deals!